A completely fearless organization is an aspiration that will always remain slightly out of reach. It will never be the case that every single person shows up at work with a fearless stance that looks outward and forward, and that everyone is more interested in contributing to shared goals than in staying personally safe. Having said that, a 'mostly fearless' organization is one in which people feel truly engaged, inspired and willing to take the interpersonal risks of speaking up and experimenting that are necessary, so as to gain the shared rewards of making a difference -- of creating great products and services that help customers and change the world in some small way for the better. In such organizations, people share a sense of what is at stake, why it matters -- and why every one of us is needed to make progress." Amy Edmunson, author of "The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation and Growth."
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